Receive money for booking the limo and tickets. We may also delay or block the transfer to prevent fraud or to meet our regulatory obligations. The American Red Cross logo is a registered trademark owned by The American National Red Cross. "We," "Us," "Our" and "Wells Fargo" means Wells Fargo Bank, N.A. You authorize us and other Participating Financial Institutions to use information you provide to us, and information concerning your Transfer Transactions in order to: Your authorization includes, but is not limited to, providing such information to: We may also disclose information to third parties about your account or the transfers you make, in order to process your transactions or to verify the existence and condition of your account. You can stop text messages related to Zelle by following the instructions found in the body of the text messages. We recommend that you only use Zelle to send and receive money with people you know and trust. Declining to Use an Email Address, Mobile Phone Number, or Zelle Tag. YOU AGREE THAT NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, WE SHALL NOT BE LIABLE FOR ANY COSTS, FEES, LOSSES OR DAMAGES OF ANY KIND INCURRED BY YOU AS A RESULT OF (1) OUR ACCESS TO THE ACCOUNTS; (2) OUR ABILITY OR INABILITY TO DEBIT AND/OR CREDIT THE ACCOUNTS IN ACCORDANCE WITH YOUR TRANSFER INSTRUCTIONS; (3) ANY INACCURACY, INCOMPLETENESS OR MISINFORMATION CONTAINED IN THE INFORMATION RETRIEVED ON THE ACCOUNTS; (4) ANY CHARGES IMPOSED, OR ACTIONS TAKEN, BY ANY NON-WELLS FARGO FINANCIAL INSTITUTION; (5) ANY TRANSFER LIMITATIONS SET BY THE NON-WELLS FARGO FINANCIAL INSTITUTIONS; AND/OR (6) LIABILITY ARISING FROM THE RECEIPT OR NON-RECEIPT OF THIRD PARTY NOTIFICATIONS SENT TO RECIPIENTS EMAIL ADDRESSES OR MOBILE PHONE NUMBERS PROVIDED TO US. Any estimate we may provide concerning the completion date for the Transfer Transaction is only an estimate, and is not binding on us. a) $50 or the total amount of unauthorized EFTs occurring in the first two Business Days whichever is less; AND. We may, in our sole discretion, accept instructions from any User or from a Users Financial Institution to block your attempts to use the Zelle Transfer Service to initiate Transfer Transactions with that User or customers of that institution. Neither we nor Zelle. "Deposit Account" means a transaction account that has been identified by the financial institution holding the account as eligible to receive funds from Transfer Transactions. When someone sends you money, they use your enrolled email address or U.S. mobile number. By using the Zelle Transfer Service, you agree and authorize us to initiate credit entries to your Deposit Account. Transactions between enrolled users typically occur in minutes. Application of this Addendum After Reinstatement. Neither Wells Fargo nor Zelle offers a protection program for any authorized payments made with Zelle for example, if you do not receive the item you paid for or the item is not as described or as you expected. Check with your recipient to ensure their correct email address or U.S. mobile phone number is enrolled with Zelle so they can receive money. In Case of Errors, Unauthorized Electronic Fund Transfers, or Questions. NMLSR ID 399801. the User sending the money has exceeded any of the sending limits established by the Users financial institution for Transfer Transactions. They can use the separate Zelle app to receive the money, subject to eligibility requirements and terms and conditions. The third parties may include transactions processors, clearinghouses, credit bureaus and merchants. From there, select a recipient (the person who will receive your request) from your list of recipients or add a recipient by selecting the "+ icon. You authorize each Participating Financial Institution to use the email addresses, U.S. mobile phone numbers, and/or Zelle tags, that are associated with you to process and route Transfer Transactions to and from your Funding and Deposit Accounts. Naveg a una pgina que no est disponible en espaol en este momento. 6.C. The Zelle Transfer Service may include functionality for you to add a unique alpha-numeric identifier to your enrolled User profile to be used in lieu of your U.S. mobile phone number or email address when sending or receiving money, which will be your Zelle tag. You will be limited to one Zelle tag per bank account, and each Zelle tag must have one U.S. mobile phone number or email address associated with it. We may, in appropriate circumstances and at our discretion, limit or terminate the use of our products or services for Users who use or publish content on the Zelle Transfer Service that is subject to intellectual property rights claims. Not sure if Zelle is right for your payment? They can use it to send you money, whether through Wells Fargo, another Zelle participating financial institution, or the separate Zelle app. For a full list of participating financial institutions, visit zellepay.com/partners. All requests for money must be delivered to an email address if a User has not enrolled a mobile phone number with us, Zelle, Users to whom you send payment requests may reject or ignore your request. You may not enroll in the Zelle Transfer Service with a landline phone number, Google Voice number, or Voice over Internet Protocol (VoIP). We reserve the right to decline or cancel any payment instructions or orders or to carry out change or cancellation requests. YOU SHOULD NOT USE ZELLE TO SEND MONEY TO PERSONS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST. You may only cancel a payment if the person to whom you sent the money has not yet enrolled their email address or U.S. mobile phone number in the Zelle Transfer Service. By using the Zelle Transfer Service, you authorize your wireless operator (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to disclose your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status details, if available, to Wells Fargo and service providers for the duration of the business relationship, solely for identity verification and fraud avoidance. We will tell you the results within three Business Days after completing our investigation. Once we have actual knowledge that you wish to cease using the Zelle Transfer Service as provided in this Addendum and have a reasonable opportunity to act on such knowledge, this limited power of attorney is automatically revoked; provided, however, that any act done by us in good faith before we have actual knowledge of the termination by you and have a reasonable opportunity to act on such knowledge shall be deemed to be authorized by you. This limited power of attorney shall not be affected by your subsequent incapacity. Sending limits: For your security, we restrict the amount of money you can send to recipients. If so, enter it in the verification code field. When you enroll your email address or U.S. mobile number with Wells Fargo to send or receive money with Zelle, you are establishing a connection between the email address or U.S. mobile number and your eligible bank account. We recommend you only send money to known and trusted recipients when using Zelle. However, the sender may be subject to limits on how much they can send you, based on the policies of their financial institution or payment network. You can request money from another person using Wells Fargo Mobile on your smartphone. Neither Wells Fargo nor Zelle offers a protection program for authorized payments made with Zelle. However, the sender may be subject to limits on how much they can send you, based on the policies of their financial institution or payment network. You agree that you, and not we, will be responsible for resolving any payment dispute with any User to whom you send money through a Transfer Transaction, except as otherwise provided by law or regulation (including, to the extent applicable, the protections described in Section 13 relating to EFTs for consumer accounts). 1.B. Send limits There are rolling daily and 30-day limits for established recipients. You consent to the receipt of emails or text messages from us, from Zelle, from other Users that are sending you money or requesting money from you, and from other Participating Financial Institutions or their agents regarding the Zelle Transfer Service or related transfers between Participating Financial Institutions and you. If you are receiving a payment from a business or government agency, your payment will be delivered in accordance with both this Addendum and the procedures of the business or government agency that is sending you the payment. Note that these liability rules are established by Regulation E, which implements the federal Electronic Fund Transfer Act and do not apply to business accounts. Payment requests to persons not already enrolled with Zelle must be sent to an email address. Each time you use the Zelle Transfer Service, you represent and warrant to us that: We will maintain audit logs that track your access, view, and use of electronic data in connection with your use of the Zelle Transfer Service. By agreeing to this Addendum, or using or accessing the Zelle Transfer Service, you are agreeing to the terms and conditions of this Addendum and the OAA. The funds will be automatically directed into the account youve linked to your Zelle profile as your deposit account. In most cases, when you are sending money to another User, the transfer will occur in minutes; however, there are circumstances when the payment may take longer. If your recipient did not receive your payment, make sure theyve enrolled an email address or U.S. mobile number with Zelle. 1999 - 2022 Wells Fargo. Wells Fargo text messages related to Zelle will come from either 93557 or 93729. We and Zelle may also monitor such content to detect and prevent fraudulent activity or violations of the terms and conditions in this Addendum. When you enroll a U.S. mobile number or email address, youll also assign a deposit account for each one. You agree that you are enrolling as a User of the Zelle Transfer Service. U.S. checking or savings account required to use Zelle. This step requires us to send you a text message code. 1999 - 2022 Wells Fargo. Transfer Transactions that have been processed cannot be cancelled or stopped. You must provide all mobile phone and other equipment, software (other than any software provided by us), and services necessary to access the Zelle Transfer Service. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. About the error or the transfer you question, and clearly explain why you believe it is an error or why you need more information. If we delay or block a payment that you have initiated through a request for money, we will notify you in accordance with your communication preferences (i.e. VoIP or landline numbers are ineligible and subject to deregistration. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Donations@redcross.org is eligible for the send function only; it cannot be used to request money. authorize a debit of your account to send money to another User either at your initiation or at the request of that User, subject to the terms and conditions outlined in Section 10.B and, receive money from another User either at that Users initiation or at your request, subject to the conditions of Section 12.A below titled "Requesting Money.". "Users Financial Institution" means any financial institution, including a Participating Financial Institution, holding a Users account that the User has authorized to send or receive a transfer of money as a result of a Transfer Transaction. You will immediately notify us if any email address or mobile phone number you have enrolled for use in the Zelle, In the case of any messages that you may send through either us or Zelle, Your wireless carrier is not liable for any delay or failure to deliver any message sent to or from us or Zelle, We may send you text messages to the mobile phone number you have enrolled for the Zelle. Dollar Amount of Transfer Transactions for Sending Money, 10.E. Your mobile carrier's message and data rates may apply. You agree that we may provide information about you to: The information we provide may include your name (first and last name), address, mobile phone number, email address, your Zelle QR Code, your Zelle tag, and/or any other enrolled alias of yours. 11.B. IN THOSE STATES WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES MAY NOT APPLY, ANY LIABILITY OF ZELLE, ITS OWNERS, DIRECTORS, OFFICERS AND AGENTS OR THE PARTICIPATING FINANCIAL INSTITUTIONS LIABILITY IN THOSE STATES IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED ONE HUNDRED DOLLARS ($100.00). Select a recipient from your list or add a new recipient. When you enroll with Zelle using Wells Fargo Business Online or Wells Fargo Mobile, we establish a connection between your email address or U.S. mobile phone number and your eligible Wells Fargo checking or savings account. Then choose a From Account, and enter the amount. iii. These limits will vary based on a number of factors, such as the type of funding account you use, your account and online banking history, your recipient and the transaction history for each recipient. Terms and conditions apply. If any in your profile are already enrolled elsewhere, you can transfer the enrollment so money sent to that mobile number or email address will be deposited into your Wells Fargo account instead. We reserve the right to change from time to time the dollar amount of money you are permitted to send using the Zelle Transfer Service without prior notice to you, unless otherwise required by applicable law or regulation. Each time you send money using the Zelle Transfer Service, you are also authorizing and instructing either us or Zelle to send emails and text messages to the recipient concerning the Transfer Transaction. Then enter their first and last name. Consent to Emails and Automated Text Messages, 4.C. We and Zelle are not responsible for, and assume no liability, for any content, including any loss or damage to any of your content. If the payment is still pending because your recipient has not yet enrolled, you may cancel it. To send a request for money, tap Zelle in the bottom bar and select Request. You understand that by using the Zelle Transfer Service, you may be exposed to a Zelle tag that is offensive, indecent, or objectionable. Transactions between enrolled users typically occur in minutes. For your protection, Zelle should only be used for sending money to friends, family, or others you trust. Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. When contacting us about an error or with questions, please tell us: If you report a problem by phone, we may ask you to submit your complaint or question in writing within 10 Business Days. For more information, view the Zelle Transfer Service Addendum to the Wells Fargo Online Access Agreement. The American Red Cross name, emblem, and copyrighted materials are being used with its permission, which in no way constitutes an endorsement, express or implied, of any product, service, company, opinion, or political position. We do not charge a fee for using the Zelle Transfer Service. Zelle may be used to send direct donations only to American Red Cross Disaster Relief. We reserve the right to decline the use of any account as a Funding Account or Deposit Account that we believe may present a risk to you and/or us. Once enrolled, provide that email address or U.S. mobile number to the person sending you money. Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. Although neither we nor Zelle have any obligation to monitor User Zelle tags, both we and Zelle have absolute discretion to remove a User Zelle tag at any time and for any reason without notice. We may, in our sole discretion and for any reason, decline at any time to accept or use, or to continue to accept or use, any specific email address, mobile phone number, or a Zelle tag provided to us by any person. Enrollment with Zelle through Wells Fargo Online or Wells Fargo Business Online is required. To receive money, you must enroll an email address or U.S. mobile number with Zelle in Wells Fargo Online. You agree to accept full responsibility for losses resulting from any of your errors, duplication, ambiguities, or fraud in the information that you provide. You can find the terms and conditions that apply to EFTs that debit or credit a brokerage account in your brokerage account agreement, not this Addendum. However, when using Zelle on a mobile device, your mobile carriers message and data rates may apply. Additional questions about requesting money? You may use the Zelle Transfer Service to perform Transfer Transactions.
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